• Exchange policy is not applicable for markdown item(s), or item(s) purchased from Private Sale & Black Friday.

• Time limit: within 30 days of receipt.

• Excluding: Underwear, swimwear, and any type of accessories including (but not limited to) shoes, bags, wallets, scarves, glasses, belts, jewelry, keychains, phone cases, and other auxiliary products.

27:T5e9,

1. EXCHANGE POLICY

• No return.
• Products purchased will not be returned under any circumstances.
• The exchange and return of goods will be decided by the Management Board at its sole discretion and will be based on the selling price at the store at that time or the product of equivalent value.
• Management reserves the right to evaluate returned/defective goods prior to making any repairs or exchanges.
• Management reserves the right to modify the store's policies and conditions for promotional items and special programs at any time.
• Exchange products must have the same or higher price than the purchased product. Customers are not refunded if the exchanged product is of lower value than the purchased product.

2. CONDITIONS:

• Unused product.
• All items must be attached with original tags & box (if any).
• Customer must be able to provide the original receipt from Maison including the items.

3. EXCHANGE DETAILS:

• Exchange policy is not applicable for markdown items, or items purchased from Private Sale & Black Friday.
• Time limit: within 3 days of receipt.
• Excluding: Underwear, swimsuits & any type of accessories including (but not limited to): earrings, sunglasses & other ancillary products.

28:T48c,

1. EXCHANGE POLICY

• Purchased item cannot be returned (except only for technical or quality defects).
• Items can only be exchanged 1 time and within 14 days.
• Item sold cannot be exchanged if used or damaged. Note: Exchanged items must be in new/original condition with all tags and packaging intact. Item must not have been worn, washed, dirty, soiled, or contaminated by cosmetics, chemicals, or smoke.
• Shops are allowed to perform exchanges with other shops under the Maison shop system.
• Accessories and jewelry purchased cannot be returned or exchanged. Note: Exchange applied only for technical or quality defects.
• Kindly present the original purchased receipt when exchanging item.
• Exchanged item must have equivalent value. If the customer wants to change to a lower value item compared to the original value, the difference will not be reimbursed. If the exchanged item has a higher value compared to the original value, the customer will have to pay for the extra amount.
• Discount items cannot be exchanged.

29:T61b,

1. RETURN & EXCHANGE POLICY

• No refunds. Please check your products and invoice carefully before leaving.
• Each item can only be exchanged once within 30 days of purchase.
• Customer must provide the original receipt from Maison, including the item(s) purchased.
• Customer can only exchange eligible item(s) at the store where the item(s) were originally purchased.
• The item to be exchanged must have the same or higher value than the original item. No change will be given if the exchanged item has a lower value than the original item.
• Items must not be washed, worn, damaged, or have any strange odor. All item(s) must retain original tags and packaging (if any).
• Exchange policy is not applicable for markdown items or items purchased during Private Sale or Black Friday.
• To ensure product hygiene, the store cannot accept exchanges for accessories such as socks,