Return & refunds

1. EXCHANGE POLICY

• • No refund.
• • Each item can only be exchanged once.
• • Products purchased will not be returned under any circumstances.
• • Returns and exchanges will be at the discretion of the Management and will be based on the store price at that time or a product of equivalent value.
• • Management reserves the right to evaluate returned/defective goods prior to making any repairs or exchanges.
• • Management reserves the right to modify the store's policies and conditions for promotional items and special programs at any time.
• • Exchange products must have the same or higher price than the purchased product.
• • Customers are not refunded if the exchanged product is of lower value than the purchased product.

2. CONDITIONS:

• • Items must not be washed, worn, damaged, or have any unusual odor.
• • All items must be attached with original tags & box (if any).
• • Customer must be able to provide the original receipt from Maison including the item(s).

3. EXCHANGE DETAILS:

• • Exchange policy is not applicable for markdown item(s), or item(s) purchased from Private Sale & Black Friday.
• • Time limit: within 30 days of receipt.
• • Excluding: Underwear, swimwear, and any type of accessories including (but not limited to) shoes, bags, wallets, scarves, glasses, belts, jewelry, keychains, phone cases, and other auxiliary products.