• Step 2: Bring the product and the receipt to any PUMA store within 30 days of the purchase date.

• Step 3: Store staff will inspect the product's condition and confirm the eligibility for exchange.

• Step 4: Select a new product of equal or higher value than the original item. If the new product has a lower value, customers may choose additional items; however, no refund will be given for any difference.

6. Notes

• PUMA does not accept exchanges for shoe care accessories, socks, or items in the underwear category.
• Each product is eligible for exchange only once.
• The exchange policy does not apply to products that are used, washed, altered, or damaged due to customer handling (such as dirt, stains, scratches, or holes).
• No refunds are provided for purchased items under any circumstances.
• To safeguard your rights, it is recommended to keep the product and packaging intact for the first 30 days after purchase.

1f:T475,

1. EXCHANGE POLICY

• Purchased item cannot be returned (except only for technical or quality defects).
• Items can only be exchanged 1 time and within 14 days.
• Item sold cannot be exchanged if used or damaged. Note: Exchanged items must be in new/original condition with all tags and packaging intact, item must not have been worn, washed, dirty, soiled or contaminated by cosmetics, chemicals, or smoke.
• Shops are allowed to perform exchanges with other shops under the Maison shop system.
• Accessories and jewelry purchased cannot be returned or exchanged. Note: Exchange applies only for technical or quality defects.
• Kindly present the original purchased receipt when exchanging item.
• Exchanged item must have equivalent value. If customer wants to change to a lower value item compared to the original value, the difference will not be reimbursed. If exchanged item has a higher value compared to the original value, customer will have to pay extra money.
• Discount item cannot be exchanged.

20:T603,

1. SKECHERS - EXCHANGE POLICY

• Customers may exchange items within 30 days for regular-priced products from the purchase date shown on the receipt.

2. Exchange Conditions:

• The exchange item must be of equal or greater value than the originally purchased product. Customers will not receive a refund if the exchanged item has a lower value than the original purchase.
• The product must be in its original condition, unused, with intact tags, and include the product box (if applicable).
• Items purchased at a specific store can only be exchanged at that same store.

3. Exclusions to the Exchange Policy:

• Items such as socks, shoe care products, undergarments, and other accessories.
• Products purchased on promotion or discount cannot be exchanged (including changes in size, style, or color).
• No return policy is applied under any circumstances.

4. Exchanges will be subject to the final decision of SKECHERS

• Exchanges will be subject to the final decision of SKECHERS and will be based on the current in-store price or a product of equivalent value.

5. Note:

• SKECHERS reserves the right to amend the exchange policy and conditions at any time.

21:T487,

1. EXCHANGE POLICY

• Purchased item cannot be returned (except only for technical or quality defects).
• Items can only be exchanged 1 time only and within 14 days.
• Item sold cannot be exchanged if used or damaged. Note: Exchanged item

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