• Purchased item cannot be returned (except only for technical or quality defects).
• Items can only be exchanged 1 time and within 14 days.
• Item sold cannot be exchanged if used or damaged. Note: Exchanged items must be in new/original condition with all tags and packaging intact. Item must not have been worn, washed, dirty, soiled, or contaminated by cosmetics, chemicals, or smoke.
• Shops are allowed to perform exchanges with other shops under the Maison shop system.
• Accessories and jewelry purchased cannot be returned or exchanged. Note: Exchange applied only for technical or quality defects.
• Kindly present the original purchased receipt when exchanging item.
• Exchanged item must have equivalent value. If the customer wants to change to a lower value item compared to the original value, the difference will not be reimbursed. If the exchanged item has a higher value compared to the original value, the customer will have to pay for the extra amount.
• Discount items cannot be exchanged.

22:T61b,

1. RETURN & EXCHANGE POLICY

• No refunds. Please check your products and invoice carefully before leaving.
• Each item can only be exchanged once within 30 days of purchase.
• Customer must provide the original receipt from Maison, including the item(s) purchased.
• Customer can only exchange eligible item(s) at the store where the item(s) were originally purchased.
• The item to be exchanged must have the same or higher value than the original item. No change will be given if the exchanged item has a lower value than the original item.
• Items must not be washed, worn, damaged, or have any strange odor. All item(s) must retain original tags and packaging (if any).
• Exchange policy is not applicable for markdown items or items purchased during Private Sale or Black Friday.
• To ensure product hygiene, the store cannot accept exchanges for accessories such as socks, hats, etc.

2. GENERAL TERMS

• The Management reserves the right to assess the condition and age of returned/defective merchandise before performing any repair or exchange.
• All exchanges are at the sole discretion of the Management and will be based on current store prices or merchandise of an equivalent value.
• The Management reserves the right to amend store policies, terms, and conditions for promotional and special project items without prior notice.

23:T429,

1. EXCHANGE POLICY

• Merchandise sold from stores are non-refundable. Exchange of regular-priced or sales merchandise in their original condition can be done within 14 days of purchase when accompanied with the original receipt – valid for one time only.
• You may exchange at different stores in Nine West Vietnam.
• We do not offer refunds for products purchased from retail stores.
• Returns/exchanges are at the sole discretion of Nine West Management, based on current store prices and the merchandise of an equivalent value.
• Repair services are not available to merchandise that have been damaged as a result of normal wear and tear.
• Nine West Management reserves the right to assess the age and condition of returned/defective merchandise before performing any repair or exchange.
• Nine West Management reserves the right to amend its store policies and terms & conditions for promotional project item(s) without prior notice.

24:T4f2,

1. RETURN & EXCHANGE CONDITIONS

• Customers must inspect the goods condition and may exchange/return goods immediately upon delivery/receipt in the following cases:

o Products do not match the type or design ordered or as shown on the website at the t

Return & refunds