Return & Refund Policy - Charles Tyrwhitt Hung Vuong Plaza
Return and Refund Policy
1.EXCHANGE POLICY
• No refund.
• 01 time exchange limit per receipt/invoice.
• Items are eligible for exchange within 30 days from the purchase date on the receipt/invoice.
• Items purchased at Charles Tyrwhitt stores are eligible for exchange.
• Items can be exchanged at any Charles Tyrwhitt stores in Vietnam.
• The original receipt/invoice is required.
• Only apply for full-price items.
• Items must be new and in original condition with attached tags, labels, and accessories.
• Can be exchanged for items of equal or higher value from the original item. If higher, customer needs to pay the price difference; if lower, no refund on the price difference will be issued.